Shipping Policy
At AutoTops, we are dedicated to providing a seamless shopping experience, including prompt and reliable shipping. Our goal is to get your order to you as quickly and safely as possible. This Shipping Policy outlines the process and expectations for shipping with us.
Once your order is placed, we typically process it within 1-2 business days, excluding weekends and holidays. After your order is processed, you will receive a confirmation email with tracking details to monitor your shipment. Shipping times vary depending on your location and the shipping method chosen at checkout. Standard shipping usually takes between 5-7 business days, while expedited shipping can take 2-3 business days, depending on availability and your location.
Shipping costs are calculated at checkout based on the size, weight, and destination of your order. We offer free standard shipping on orders over a certain value, which will be indicated during checkout. Please note that shipping times are estimates, and while we make every effort to meet them, delays may occur due to weather, carrier issues, or other unforeseen circumstances.
We currently ship to [list of countries or regions]. Unfortunately, we do not ship to P.O. Boxes, APO/FPO addresses, or certain restricted locations. If you are unsure about whether we can ship to your address, feel free to reach out to our customer service team at support@autotops.shop for confirmation.
If your order arrives damaged or you believe it has been lost in transit, please contact us immediately at support@autotops.shop so we can assist you in resolving the issue. We want to ensure that you are completely satisfied with your purchase and will work with you to address any shipping concerns.
If you have any questions or need further assistance with your order, don't hesitate to reach out to us. We’re here to help!